REVIEW: Superior Queen Room, The Time New York Hotel

Located just a two-minute walk away from the bright lights and excitement that is Times Square, The Time New York Hotel is a luxury Midtown Hotel. Having opened in 1999, the hotel (part of the DreamHotelGroup) has gone on to become a place for many entertainers, celebrities, artists and the rest of the creative class to stay when they are in New York.

With a variety of room choices available including superior king and queen, superior and deluxe suites and a penthouse, you can see why The Time New York Hotel is a popular choice. With a variety of amenities and services available including on property dining, wireless internet, access to parking, concierge services and an indoor fitness center, everything you require is readily available.

I had the pleasure of staying at the hotel from Sunday 19th November 2017 to Monday 27th November 2017 and here is my review of the experience.

Arrival and Check-In

Check in was not until 3pm but I was on an early morning flight and decided to try my luck anyway due to having two large pieces of luggage. On arrival, the doorman kindly assisted me with my luggage and directed me to the reception which was located on the second floor. As expected I was too early to check in and my room was not yet ready but the bell boy kindly took my bags to store and gave me receipts which I needed to use to collect my luggage later in the day.

After wandering around Central Park, I returned to the hotel at 2pm to relax in the lounge area before my room became available. To my surprise, the receptionist got my attention and informed me that my room was ready and my bags would be brought up to my room. The bell boy rang the doorbell (yes the rooms have doorbells) and brought my bags into my room. He proceeded to explain where everything was in my room and that if I required any assistance the staff were always available. He then wished me a good day and left me to settle in.

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Room 703

The Room

I booked the Superior Queen room for the duration of my stay and I was given room 703 which was located on the 7th floor. My room was based at the front of the hotel and overlooked the Ambassador Theatre.

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Queen Size Bed

The room had one queen size bed with Italian Ferette Linen bed sheets.  There were bedside tables and lamps on either side of the bed which had USB ports built into the wall to charge electronic devices. On the left bedside table, there was a clock radio with Bluetooth connectivity, meaning you could stream your music effortlessly. Although the hotel is just a stone’s throw away from the hustle and bustle of Times Square, I found it quite easy to fall asleep and often found myself asleep immediately after getting into bed. Getting to sleep so easily was probably because the pillows were incredibly soft and combined with the blackout blinds, the bed provided a good nights sleep.

The room also had a large mirror facing the bed, a desk with a chair, a fully stocked snack area and fridge and an extra chair with a table. I did not purchase anything from the fridge or snack area as there is a shop at the end of the street and I found most of the items I needed in there for a more reasonable price. The desk was a good size and was able to fit my MacBook and external hard drive without having to move things for space. The desk also had a table lamp for when you needed some extra light whilst working.

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Samsung Smart TV built into the mirror

I was quite surprised when I walked in as I did not see a TV on the wall. The bell boy showed me that the TV was built into the large mirror on the wall which faced the bed meaning I could watch TV from the comfort of the bed. The TV had access to most channels and I often found myself watching the NFL or New York Knicks before bed. The Samsung Smart TV also has USB and HDMI connectivity meaning you can connect your games consoles or laptops.

The bathroom facilities available were fantastic. The bathroom had a washbasin, a toilet, a mirror with surrounding light, a powerful shower and a selection of toiletries. The shower was both hot and powerful but I did not make use of the toiletries as I purchased my own in the UK before travelling.

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Wardrobe

The room also had a wardrobe to store any clothing that I wanted to hang up and I could leave other pieces of folded clothing on the bottom shelf. Underneath the wardrobe was a safe which I could use to store personal belongings whilst I was out of the hotel.

Services

I did not make use of any of the services on offer by the hotel other than housekeeping. Housekeeping cleaned my room whilst I was away and ensured my room had new bed linen, my bed was made, new towels and they also left one light on just in case I came back when it was dark.

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Concierge

The hotel did have a concierge on site to arrange any tickets for events, shows, sporting events, your travel or dinner reservations plus much more. The hotel also offered room service which I did not take advantage of. On the 4th floor was a fitness center but I also did not make use of this facility.

On-Site Dining

The hotel is home to a restaurant, a bar and a coffee shop which are open throughout the day, every day. The Goldfinch Coffee Shop is located on the 1st floor and can be accessed right from the street or as you enter the hotel through the main doors. The coffee shop has one aim – making the best possible coffee.

The Serafina at The Time Hotel has its heart in Northern Italy but it’s feet planted squarely in Midtown Manhattan (as the website describes it). With street access and access to the hotel, the restaurant offers a breakfast, brunch/lunch, dinner and has a great selection of cocktails and wine available. I had the pleasure of dining at this restaurant twice, once for breakfast and once for dinner. I found that the prices of the meals available were average compared to the other places I had eaten in New York. The prices for breakfast were anywhere between $7 and $22 per person and for dinner, $9 and $32 per person.  The waiters and waitresses who served me did so with a constant smile and were always kind during our short conversations. Drinks were always made quickly and the food arrived shortly after placing an order, even when the restaurant was busy.

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LeGrande Lounge

A coffee shop for the quick drink and snack in the morning, a restaurant for a lovely meal in the early evening and finally a lounge to relax and unwind in the late evening. Located on the second floor and just a few short steps away from the reception is the LeGrande Lounge.

With the lounge being semi-hidden from the reception and lobby, it is the perfect place to grab a quick drink or to enjoy a long conversation. The dimly lit lounge offers a place to enjoy your drink and company in a peaceful, comfortable environment. With the bar staying open late into the evening, this is the perfect place to relax and unwind after a day exploring the city or after a meal in the Serafina restaurant.

Check Out

Checking out was quick and easy. The receptionist asked if I had enjoyed my stay at the hotel, to which I informed her that I loved the hotel and would be back for sure one day. She informed me that the deposit I paid on arrival had been sent back to my bank and she wished me a good day.

Staff

Where do I start? I think the staff made my stay at the hotel extra special. Throughout my stay, every member of staff from housekeeping all the way up to management always made an effort to ask how I was and if I needed anything. Housekeeping always ensured my room was clean and tidy for my return in the afternoon, the receptionists answered any queries I had and the doormen always wished me a good day when leaving the hotel.  During my meals in the Serafina, staff were always polite and provided their service with a smile on their face.

Final Say

I really enjoyed my stay at The Time New York and would recommend staying here. I found the hotel great value for money compared to other options in the area. The room, the staff, the location all add up to make this hotel a fantastic place to stay in New York. The room was a perfect size and had everything you required (even a TV in the mirror!). The staff always made the extra effort to ensure you were pleased during your stay and with the location only being a 1-minute walk to Times Square, you will not regret staying at The Time New York Hotel.

DISCLAIMER: This hotel was purchased using my own money. I am not in partnership with The Time New York. All views are my own.